Public Authority	Malta Council for the Voluntary Sector
Description of the department/directorate/entity’s structure	The Malta Council for the Voluntary Sector (MCVS) is made up of thee departments, namely:   Administration Volunteer Support Office Funding Support Office   Further information may be found through the following link: https://maltacvs.org/contact/
Description of the department/directorate/entity’s functions and responsibilities	The function of MCVS’s departments focus on assisting voluntary organisations with the process of setting up new VOs, help individuals who wish to volunteer and also assist VOs in engaging volunteers.   MCVS is also resposible of various funding lines for VOs and offers assistance such as the Volunteer Centre facilities.   Other functions include general operations which also consist of Human Resources, IT, Finance and Administration
General description of the categories of documents the department/directorate/entity holds (including exempt documents)	Circulars Council Elections Council Minutes Finance Funding Projects Applications Gozo Volunteer Centre HR Files MCVS Events National Volunteer Award Ceremony Rabat Volunteer Centre Birkirkara Volunteer Centre
Description of all manuals and similar types of documents which contain policies, principles, rules or guidelines in accordance with which decisions or recommendations are made in respect of members of the public (including bodies corporate and employees of the public authority in their personal capacity)	Guidelines:   Small Initiatives Support Scheme – https://maltacvs.org/wp-content/uploads/2023/05/SIS-Guidelines-for-Applicants-2024-Updated.pdf Voluntary Organisations Project Scheme – https://maltacvs.org/wp-content/uploads/2023/10/VOPS-Guidelines-Final-2024.pdf NGO Co-Financing Fund – https://maltacvs.org/wp-content/uploads/2024/01/NCF-Guidelines-for-Applicants-2024-Final-1.pdf Youth Voluntary Service – https://maltacvs.org/wp-content/uploads/2023/01/Youth-Voluntary-Service-Guidelines-2023.pdf Civil Society Fund – https://maltacvs.org/wp-content/uploads/2023/07/GUIDELINES-Civil-Society-Fund-2023-LATEST-1.pdf Training Initiatives Scheme – https://maltacvs.org/wp-content/uploads/2024/02/TIS-Guidelines-21FEB24-FINAL.pdf National Volunteer Award – https://vofunding.org.mt/funds/121
Statement of the information that needs to be available to members of the public who wish to obtain access to official documents from the public authority, which statement shall include particulars of the officer or officers to whom requests for such access should be sent	The FOI officers of the Malta Council for the Voluntary Sector may be contacted by e-mail mcvs.miv@gov.mt by telephone 2248 1110. FOI Requests may be submitted by e-mail to mcvs.miv@gov.mt, through the FOI Portal www.foi.gov.mt via the e-ID or through the online form.
Details of Internal Complaints Procedure	An applicant whose request for information is refused, or who is otherwise not satisfied with the information provided, its format or the extension of the deadline for the submission of the notification indicating whether a request would be met or not, may address a complaint to the Authority.   The complaint should be addressed to the Authority’s FOI Officer, who shall bring the complaint to the attention of the officer responsible. The officer responsible shall reply to the applicant within 10 working days from the receipt of the complaint. The applicant shall also be informed that he or she may appeal the decision or otherwise address a complaint to the Information and Data Protection Commissioner in accordance with the Freedom of Information Act (Cap. 496 of the Laws of Malta).   The officer responsible shall inform the applicant of the decision taken with respect to his or her complaint, and in the event of confirmation of a decision not to release the pertinent information, shall explain the reasons thereof. Whenever the applicant’s complaint is related to the format of the information provided or to an extension of the deadline for the submission of the notification indicating whether a request would be met or not by the Authority, and the original decision is upheld, the applicant shall be given an explanation as to why his or her complaint cannot be positively addressed.   An applicant may also make use of the Internal Complaints Procedure to report failure to meet deadlines or to send notifications. In those cases where the request for information can be met but has not been met within the deadlines specified by the Act, the officer responsible shall waive any applicable fees for the submission of information.
Other Information	Complaints may be submitted to the Public Authority by e-mail to mcvs.miv@gov.mt through the FOI portal www.foi.gov.mt via the e-ID or through the online form.   Further information with regards the Freedom of Information Act can be found on www.foi.gov.mt.
Public Authority Contact Details	Address:    Volunteer Centre, 181, Melita Street, Valletta VLT 1129 Telephone: 2248 1110 Generic e-mail address: mcvs.miv@gov.mt

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