One-Stop-Shop – Customer Care Service

The Malta Council for the Voluntary Sector (MCVS) offers a One-Stop-Shop Customer Care Service to support voluntary organisations, volunteers, and individuals interested in the voluntary sector. 

Our service is available at all Volunteer Support Centres by appointment. To book a meeting with one of our officials, please contact us on +(356) 2248 1160 / +(356) 2248 1164 or email volunteer@maltacvs.org.

Services Available 

  • Ongoing support and guidance for voluntary organisations and volunteers 
  • Information and advice related to the voluntary sector 
  • Assistance with MCVS services, programmes, and funding opportunities 
  • Access to computers and free Wi-Fi for research and administrative purposes 
  • Volunteer Centres equipped with meeting rooms and halls available for booking 


Volunteer Support Centres

Valletta Volunteer Support Centre 
Click HERE for location details and to book halls or meeting rooms. 

Rabat Volunteer Support Centre 
Click HERE for location details and to book halls or meeting rooms. 

Birkirkara Volunteer Support Centre 
Click HERE for location details and to book meeting rooms. 

Paola Volunteer Centre – Jake Vella 
Click HERE for location details and to book halls or meeting rooms. 

Xewkija Volunteer Support Centre (Gozo) 
Click HERE for location details and to book halls or meeting rooms. 


Contact Us 

To book a meeting with an MCVS official: 
📧 volunteer@maltacvs.org 
📞 +(356) 2248 1160 / +(356) 2248 1164 

Any queries related to meeting room and hall bookings: 
📧 mcvs.miv@gov.mt 
📞 +(356) 2248 1110